Privacy Policy

Website Privacy Policy

Last Updated: 02/01/2026

1. Who We Are

This website is owned and operated by Jo Martin Counseling, LLC, a private mental health practice located in Colorado, United States. We provide psychotherapy services to adults located within the State of Colorado, or through telehealth in states where I am licensed to provide services.

For privacy questions or requests, you may contact us at:

Email: jo@jomartincounseling.com
Phone: 303-378-9281
Mailing Address: 200 Union Blvd, Suite 200, Lakewood, CO 80228

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through this website, online contact forms, telehealth scheduling interactions, and related communications.

This policy does not govern clinical treatment records or protected health information (PHI) created in the course of treatment. Those records are governed by HIPAA and by separate informed consent and Notice of Privacy Practices (NPP) documents provided to clients before treatment begins.

3. Information We Collect

We may collect the following categories of information:

a. Information You Provide Voluntarily

Such as:

contact form submissions
appointment or consultation requests
email or phone inquiries
telehealth requests

This may include:

name
email address
phone number
brief reason for contact (if voluntarily disclosed)

We do not request detailed health information through unsecured website forms.

b. Automatically Collected Technical Data

Our website may automatically collect:

IP addresses
device/browser type
pages viewed
referral sources
date/time of visits

This may occur through cookies, analytics tools, or similar technologies.

c. Information Related to Telehealth

If you request or receive telehealth, we may collect:

location (to ensure you are physically in a state where Jo Leda Martin is registered as a licensed provider of clinical mental health services)
scheduling information
communications necessary for telehealth service delivery

4. Use of Collected Information

We use the information collected for purposes including:

responding to inquiries
determining telehealth eligibility
scheduling appointments
providing requested services
practice administration
improving website functionality

We do not use personal information for advertising or marketing without explicit consent.

5. HIPAA & Protected Health Information

If you become a therapy client, any Protected Health Information (PHI) created or received in the course of treatment is governed by:

the Health Insurance Portability and Accountability Act (HIPAA)
applicable Colorado privacy and mental health laws
our Notice of Privacy Practices (NPP)
treatment informed consent documents

Those documents are provided separately to clients during intake.

6. Use of TherapyNotes for Practice Management

We use TherapyNotes, a HIPAA-compliant electronic practice management system, for:

scheduling
documentation
telehealth
messaging
billing (if applicable)

TherapyNotes acts as a Business Associate under HIPAA and is required to protect PHI. We maintain a Business Associate Agreement (BAA) with TherapyNotes.

7. Telehealth Privacy

Telehealth sessions are provided to residents physically located in Colorado at the time of service. Telehealth communications are encrypted and conducted through HIPAA-compliant platforms integrated through TherapyNotes.

Clients are responsible for securing their own environment during sessions to maintain privacy on their end.

8. Data Sharing & Disclosure

We do not sell or rent personal information.

We may share data with:

service providers (e.g., hosting providers, HIPAA business associates)
telehealth platforms
lawful authorities when required

We may disclose information without consent when required by law, including but not limited to:

risk of harm to self or others
suspected abuse or neglect
court orders or subpoenas
other mandated reporting requirements

9. Cookies & Analytics Tools

Our website may use cookies or similar technologies to improve functionality.

If analytics tools are used:

no PHI is transmitted through analytics
analytics data is used only for website performance insights

Users may disable cookies via browser settings.

10. Data Security

We use appropriate administrative, technical, and physical safeguards to protect information. However, no system can guarantee absolute security.

We strongly advise clients not to send sensitive health information through unsecured email or contact forms.

11. Data Retention

Website inquiry data may be retained as needed for:

operational purposes
recordkeeping
legal compliance

Clinical treatment records follow HIPAA and Colorado retention requirements.

12. Links to External Sites

This site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage reviewing their privacy policies before submitting information.

13. Children’s Privacy

This practice serves adults only (18+). We do not knowingly collect information from minors. If you believe information was collected from a minor, contact us to request deletion.

14. Client Rights Under U.S. Law

If you become a client, HIPAA grants rights to:

access PHI
request amendments
request limits on disclosures
request confidential communications
receive an accounting of disclosures

These rights are detailed in the separate HIPAA Notice of Privacy Practices (NPP).

15. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated revision date. Continued use of the website constitutes acceptance of these changes.

16. Contact for Privacy Questions

If you have questions or requests involving this Privacy Policy, you may contact:

Jo Martin Counseling, LLC
Email: jo@jomartincounseling.com
Phone: 303-378-9281
Address: 200 Union Blvd, Suite 200, Lakewood, CO 80228